Alton Bank  
 
 

Fraud Education

ONLINE AND MOBILE BANKING SECURITY

Computer-related crimes affecting businesses and consumers are frequently in the news. While federally insured financial institutions are required to have vigorous information security programs to safeguard financial data, financial institution customers also need to know how to steer clear of fraudsters.

Protect your computer/mobile phone. Install software that protects against malware, or malicious software, which can access a computer system or mobile phone without your consent to steal passwords or account numbers. Password protect your computer or mobile phone, so others cannot access your information if it is lost or stolen.

Use the strongest method available to log in to financial accounts. Use the strongest authentication offered, especially for high-risk transactions. Use passwords that are difficult to guess and keep them secret. Do not save passwords on your phone or computer. Create “strong” user IDs and passwords for your computers, mobile devices, and online accounts by using combinations of upper- and lowercase letters, numbers, and symbols that are hard to guess, and then change them regularly. Although using the same password or PIN for several accounts can be tempting, doing so means a criminal who obtains one password or PIN can log in to other accounts. Also, always log out of financial accounts when you complete your transactions or walk away from the computer.

Monitor your records and accounts on a regular basis. Be sure to “Log out” once you have completed your mobile banking session. Monitor your accounts on a regular basis and report any suspicious activity to your financial institution.

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